Avoid these 8 social selling blunders with your team

by Bill Yeager August 29, 2023

Businesses need social selling to reach their target audience and enhance revenues. Social media allows companies to connect with potential customers and create meaningful relationships. However, certain mistakes can hurt your team’s social selling. We will discuss eight social selling blunders and offer practical advice.

What’s social selling?

Social selling involves connecting, engaging, and selling to potential clients via social media. Building relationships rather than pushing items or services is its approach to sales.

In the digital age, social media helps businesses reach their target audience. Social selling lets organizations connect with this massive user base in a more personal way.

Social selling allows sales teams to build trust and credibility without cold calling or bulk emailing. Businesses may establish themselves as thought leaders by creating content, sharing ideas, and participating in relevant dialogues with prospects.

Listening is crucial to social selling. Actively monitoring industry or specialized dialogues can reveal what potential customers want or struggle with. This knowledge can be utilized to customize your messaging and give audience-relevant answers.

Targeted content is crucial to social selling. Create valuable content that educates, entertains, or solves problems for your specific demographic instead of spamming everyone with generic ads. This strategy builds brand recognition and establishes you as a trusted counsel to prospects.

Additionally, social selling teams must prioritize relationship-building over fast conversions. Although closing sales is the goal, don’t rush. Maintain leads through continuing assistance and individualized interactions that show real concern.

8 social selling mistakes

Social selling can help firms connect with customers and boost sales. However, many teams make social selling mistakes. These mistakes can hurt your team and prevent you from connecting with clients.

Not having a strategy is a major social selling mistake. Your team may post material aimlessly without a plan. Set goals, define your audience, and create a content calendar that fits your marketing approach.

Being excessively pushy on social media with sales is another mistake. Constantly selling to potential clients will turn them off and ruin your brand. Instead, create relationships and provide value with useful material.

Another mistake is inconsistent branding across social media channels. Your accounts should have similar aesthetics, text, and tone of voice so customers can recognize your brand everywhere.

Not engaging is another social marketing error teams make. Social media is about interaction, therefore responds quickly to followers’ and potential customers’ comments, messages, and mentions.

Misusing hashtags might damage social selling. Using unnecessary or excessive hashtags makes it hard for people to identify material that meets their needs.

Additionally, ignoring analytics data can hurt your social marketing strategy. Analytics helps determine what works and doesn’t in engagement measures like likes, shares, click-through rates, and conversions.

Finally, overlooking LinkedIn’s B2B social selling potential is a major mistake.

Creating interesting profiles, making professional relationships, and sharing industry insights will build corporate credibility.

Avoiding these blunders can help your team leverage social selling and develop strong customer relationships, increasing sales and brand exposure.

How to prevent social selling mistakes

Social selling success requires avoiding mistakes. Here are some tips to assist your team avoid mistakes and maximize social selling.

  1. Lack of personalization: One of the biggest social selling mistakes is not personalizing prospect interactions. Automated responses and generic messages can rapidly turn people off. Encourage your staff to learn each prospect’s needs and adjust their approach.
  2. Over-promotion: Constantly pitching potential clients will turn them off. Instead, provide value through thought leadership, insightful material, and genuine involvement.
  3. Ignoring interaction opportunities: Social media platforms offer many engagement opportunities—don’t miss them! Encourage your team to respond to prospects’ and customers’ comments, tweets, and direct messages.
  4. Misusing hashtags: Hashtags can boost visibility and reach if used strategically. Remind your team not to spam postings with irrelevant hashtags.
  5. Neglecting analytics: Tracking reach, interaction, and conversions helps social sellers develop over time. Teach your staff how to use analytics tools to assess results and make data-driven decisions.
  6. Inconsistent posting schedule: Building relationships with prospects on social media requires consistency. Help your team set a posting schedule that keeps followers updated without overwhelming them or becoming silent.
  7. Insufficient product knowledge: Salespeople must have a thorough understanding of the items or services they promote on social media. Keep training sessions going so everyone knows what you’re delivering and can answer queries.
  8. Underutilizing internal relationships: Social selling involves both external and internal networking. Build trust and relationships with leadership, customers, and partners by encouraging your staff to interact.

Your team can maximize their efforts and close more deals by following these methods and avoiding social selling mistakes.

The advantages of social selling

Social selling has many advantages that might boost your business. Social selling helps you connect with potential customers. Engaging with them on social media builds trust and credibility, which boosts purchases.

Social selling expands your audience. With billions of people on social media, your consumer base can grow greatly. This boosts brand awareness and website traffic.

Cost-effectiveness is another social selling benefit. Social media marketing is cheaper and more effective than traditional advertising. Target specific demographics and engage interested prospects without breaking the bank.

You can also learn about consumer behavior and preferences by using these platforms’ analytics and tracking capabilities. This data-driven strategy lets you optimize marketing efforts for conversion rates.

Social selling also improves reaction times. Customers want businesses to respond quickly to questions and issues. Monitoring your social media accounts lets you respond quickly to client inquiries and boost loyalty.

Integrating social selling into your sales approach improves teamwork. Communication across departments like sales and marketing helps achieve goals more cohesively.


Social selling can be effective when done right. Avoid these eight mistakes to boost your team’s sales performance.

Always value connections over short sales pitches. Provide value and be genuine with potential customers. Avoid spamming and overposting to lose prospects and reputation.

Make sure your team knows social media etiquette and the platforms they use for social selling. Encourage them to listen and interact with their audience rather than just pushing their agenda.

If you avoid these social selling mistakes, your team will excel in the digital age of selling. Use social media to establish relationships and boost revenue!

Go forth, teach your team what not to do in social selling, encourage them to learn from failures (and achievements!), and reap the advantages of good social selling methods.


Bill SEO in CT Bill Yeager, Co-Owner of High Point SEO & Marketing in CT, is a leading SEO specialist, Amazon international best-selling author of the book Unleash Your Internal Drive, Facebook public figure, a marketing genius, and an authority in the digital space. He has been personally coached by Tony Robbins, a fire walker and a student of Dan Kennedy, Founder of Magnetic Marketing. Bill has been on several popular podcasts and the news including Sharkpreneur with Kevin Harrington, FOX, NBC, and ABC by way of his Secret Sauce marketing strategies. Bill enjoys fitness, cars, and spending time with his family when not at work.